1. WHAT ARE YOUR ONLINE PAYMENT OPTIONS?
- Debit & Credit Card
- Payflex: Buy Now, Pay Later solutions allow you to pay over 6 weeks in 4 interest-free instalments. No interest, no fees and no catch.
- Zapper
2. HOW DOES YOUR SHIPPING WORK?
Shipping is free across South Africa and included in your purchase. All you have to do is provide the correct shipping details and we will handle the rest!
Deliveries can be expected to take around 5 business days.
*Contact us directly if you are an international buyer.
3. HOW DO YOUR RETURNS WORK?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@lilyrosecollection.co.za
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can visit our Returns Policy page for more details.